PRIVACY POLICY



MO STUDIO ("we", "us", or "our") operates PinSnapHK (the "App"), a mobile application designed for the Hong Kong market to connect vehicle drivers ("Drivers") with photographers ("Photographers") for location-based services, especially during weekends.


This Privacy Policy describes how we collect, use, and disclose your personal information when you use our App or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a Driver, a Photographer, a general user, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing the App, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the App.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy within the App, update the "Last updated" date, and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect and use personal information about you from a variety of sources. The information that we collect depends on how you interact with us (e.g., whether you register as a Driver or a Photographer). In addition to the specific uses set out below, we may use information we collect to communicate with you, provide the Services, comply with any applicable legal obligations, and to protect or defend the App, our rights, and the rights of our users or others.


What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our App and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories of personal information we collect.


Information We Collect Directly from You

Information that you directly submit through our Services may include: Account Information: When you register, you must choose to register as either a "Driver" or a "Photographer". We collect your name, email address, password, and the specific role you select.


Profile Metadata (Role-Specific):

  • Drivers: You may choose to provide metadata about your vehicle, such as the Vehicle Type.
  • Photographers: You may choose to provide metadata about your equipment, such as a Common Equipment List (e.g., "F/1.4 lens," "DSLR Camera").
  • User Communications: When you send messages to other users through the App's messaging system, we collect the content of those messages.
  • Customer Support Information: This includes any information you include in communications when seeking support, such as feedback or bug reports.


Information We Collect Automatically through Cookies and Other Technologies

When you use the App, we automatically collect certain information about your device and your usage data. To do this, we may use technologies similar to cookies, such as Software Development Kits (SDKs) provided by our service providers. This information may include your device information, network connection, IP address, and other information regarding your interaction with the Services.


Specifically, we automatically collect and use: Location Information: We automatically collect your precise geographic location data (GPS coordinates) when the App is open and you are using it in the foreground. This data is essential for displaying nearby roles on the App's map interface and enabling the pinpointing feature.


Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

  • Identity & Backend Services: We use Firebase for backend data storage, user authentication, and crash reporting. Firebase collects information about your interactions with the App to provide these services safely and securely.
  • Map & Location Services: We use Google Maps to display the map interface and provide location services. Google Maps collects and processes location data and technical information to power these features.
  • Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided by third parties or for any third party's policies or practices.


How We Use Your Personal Information

  • We use your personal information to provide you with the App's core services in order to perform our contract with you, in our legitimate interests to administer and improve our business, and as required by law. Specifically, we use your information for:
  • Providing Products and Services (Matchmaking and Pinpointing): We use your role, profile metadata, and location data to: Display your location and profile to other relevant users on the App's map. Enable Drivers to pinpoint and connect with nearby Photographers. Facilitate messaging and collaboration between users.
  • Marketing and Advertising: We may use your information for marketing purposes, such as to show you relevant advertisements for automotive or photography products and services. This may include tailoring advertising both within the App and on other websites.
  • Security and Fraud Prevention: We use your personal information (including account credentials) to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you: We use your personal information (such as your email or message content) to provide you with customer support and improve our Services.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., backend services like Firebase, location and map services like Google Maps, data analytics, and cloud storage).
  • With business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.
  • When you direct or consent to our disclosure of certain information to third parties, such as through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce terms of service, and to protect the App, our rights, and the rights of our users or others.


User Generated Content

The App enables you to send messages to other users. Any content you choose to submit via messaging or profile fields will be viewable by other users in the App. We do not control who will have access to the information you choose to make available, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.


Third Party Websites and Links

The App may provide links to websites operated by third parties (e.g., other social media platforms). If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.


Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion.


Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend you do not use unsecure channels to communicate sensitive or confidential information to us. We retain your personal information for as long as your account is active or as necessary to provide you with the Services. We may retain certain information for legitimate business purposes or to comply with applicable legal obligations.


Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • Right to Access: You can request to access the personal information we hold about you.
  • Right to Deletion: You can request that we delete your personal information.
  • Right to Correction: You can request that we correct inaccurate personal information.

(Note to Merchant: Please ensure you comply with applicable data protection laws, such as the PDPO in Hong Kong or GDPR in the UK/EU, if applicable.) To exercise any of these rights, please contact us using the details below.


Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you would like to make a complaint, please contact us by email at marketing@mostudiohk.com or by mail at RM A, 19/F, 367-373 King's Road, Max Share Centre, North Point.